Safe Play Commitment

Responsible Gaming at ckr4

ckr4 believes that betting and casino entertainment should remain a source of fun, not a source of harm. Our responsible gaming programme gives every player in Bangladesh practical tools to stay in control — from setting daily deposit limits to activating a full self-exclusion. We are committed to fair play, player welfare, and a safe environment for all adults aged 21 and above.

21+ Age Requirement

Secure Accounts

Player-Controlled Limits

24/7 Support

21+Only

Gambling Carries Financial Risk — Please Read Before Playing

Gambling is intended solely as adult entertainment for players aged 21 and above. It should never be used as a way to earn income or recover financial losses. If you feel that gambling is negatively affecting your finances, relationships, mental health or daily routine, please use the tools below or contact our support team immediately at [email protected]. Help is available around the clock for all Bangladesh players.

At ckr4, responsible gaming is not a compliance checkbox — it is a core part of how we operate. Every feature on our platform, from BPL cricket betting to live casino games and slots, has been built with player welfare in mind. We actively encourage our players across Dhaka, Chittagong, Sylhet, Khulna and all of Bangladesh to engage with the tools and resources described on this page.

Our responsible gaming framework covers three key areas: prevention (helping you make informed decisions before problems arise), intervention (detecting and acting on early warning signs), and support (connecting you with resources if gambling becomes harmful). All tools are available free of charge to every registered ckr4 account holder.

Player Protection Tools

Take Control of Your Play

ckr4 provides a full suite of responsible gaming tools that you can activate instantly through your account or by contacting our support team. All tools apply immediately upon request.

Deposit Limits

Set a maximum deposit amount per day, week or month in Bangladeshi Taka (৳). Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately and are a key first line of defence against overspending.

Available Now

Session Time Limits

Define the maximum number of hours you wish to spend on the ckr4 platform in a single session or per day. When your time limit is reached, you will be automatically logged out. This tool helps prevent extended play sessions that can contribute to problem gambling behaviour.

Available Now

Loss Limits

Set a ceiling on how much you are willing to lose in a given period. Once your loss limit is reached, you will not be able to place further bets until the limit period expires. This tool ensures that a single bad run at the cricket betting markets or casino tables does not lead to unmanageable losses.

Available Now

Time-Out (Cool-Off Period)

Take a short break from gambling by activating a time-out period of 24 hours, 48 hours, one week or one month. During a time-out your account will be suspended — you cannot log in, deposit or place bets. Your balance is safely preserved and accessible once the time-out expires.

Available Now

Self-Exclusion

If you believe your gambling has become a serious problem, you may request a self-exclusion for a minimum period of six months, or permanently. During self-exclusion your account is fully blocked, you will be removed from all marketing lists, and ckr4 will not accept any request to reopen the account before the exclusion period ends.

Permanent Option

Marketing Opt-Out

Stop receiving promotional emails, SMS messages and bonus notifications at any time. Players who are taking a break or working on controlling their gambling habits should opt out of marketing to avoid triggers. Contact [email protected] with the subject line "Unsubscribe" and we will action your request within five business days.

Instant Opt-Out

Know the Signs

Is Gambling Becoming a Problem?

Problem gambling can develop gradually and is not always easy to recognise from the inside. The following checklist contains common warning signs that suggest gambling may have moved beyond healthy entertainment. Answer honestly — this is for your own benefit.

If you answer "yes" to three or more of these questions, we strongly encourage you to activate a time-out or self-exclusion tool, speak to a trusted person, or reach out to our support team. There is no judgment at ckr4 — our team is trained to help you access the right resources.

              Remember: Responsible gambling means treating it as entertainment with a pre-set budget — not as a strategy for making money. If you are chasing losses or borrowing money to fund your play on ckr4, please seek help immediately.
            

Self-Assessment Checklist

Do you spend more money on gambling than you originally planned?

Do you feel restless, irritable or anxious when you try to reduce or stop gambling?

Have you ever tried to hide your gambling from family members or friends?

Do you find yourself returning to gambling to recover money that you have lost (chasing losses)?

Has gambling caused problems in your personal relationships, work, or studies?

Have you borrowed money or sold possessions to fund gambling?

Do you think about gambling frequently throughout the day even when not playing?

Do you gamble as a way to escape stress, depression or difficult emotions?

Step-by-Step Guide

How to Activate Responsible Gaming Tools

Setting limits or activating a self-exclusion on ckr4 is straightforward. Follow the steps below or contact our support team directly — we will handle any request on your behalf within one business day.

Access your account at ckr4.io using your registered email and password. If you cannot log in and need immediate help, contact our support team at [email protected] and we will assist you directly.

Navigate to Account Settings

Once logged in, go to the Account Settings section. You will find a dedicated "Responsible Gaming" tab that contains all available player protection tools including deposit limits, session limits, loss limits, time-out and self-exclusion options.

Select and Configure Your Tool

Choose the tool you wish to activate. For deposit limits, enter your preferred daily, weekly or monthly cap in Bangladeshi Taka (৳). For time-out or self-exclusion, select the desired duration. Review your selection carefully before confirming.

Confirm Your Request

Confirm your chosen settings. Deposit limit reductions and time-out activations take effect immediately. Note that increasing a deposit limit or ending a time-out early is subject to a mandatory cooling-off period to protect you from impulsive decisions made in the heat of the moment.

Contact Support for Self-Exclusion

For full self-exclusion requests, please contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". Include your registered username and chosen exclusion duration. Our team will process your request and send written confirmation within 24 hours.

Age Verification Policy

Strictly 21+ Only

ckr4 operates a strict minimum age policy. All players must be 21 years of age or older to register an account, deposit funds, or place any bet on the platform. This policy applies to all players in Bangladesh, regardless of the game type — sports betting, cricket, slots, live casino, Teen Patti, Andar Bahar or any other offering on ckr4.

During registration, ckr4 collects date of birth information and reserves the right to request official identity documents — such as a National ID (NID) or passport — to verify that the age requirement is met. Accounts where the registered age cannot be verified, or where there is a reasonable suspicion of underage play, will be suspended pending investigation.

If you are a parent or guardian and are concerned that a minor in your household has accessed ckr4, please contact [email protected] immediately. We also recommend using parental control software to restrict access to online gambling websites for devices used by children.

              Parental Controls: Free parental control tools are available for families in Bangladesh who wish to block access to online gambling sites on shared devices. These include browser-level filters, operating system parental settings, and third-party content control applications.
            

Age Verification Steps

Date of birth collected at registration

National ID (NID) or passport verification available

Accounts flagged for age review are suspended instantly

Deposits blocked until age verification is completed

Funds returned to underage players per legal requirements

Under-21 accounts are NOT permitted under any circumstances

Age verification bypass attempts result in permanent ban

Healthy Habits

Tips for Safer Play

Whether you enjoy BPL cricket betting, IPL match wagers, live casino tables or slots, these practical habits help keep your gambling enjoyable and within healthy boundaries.

Set a Fixed Budget

Before you start playing, decide exactly how much money you are comfortable spending — and treat that amount as the cost of your entertainment, not as an investment. Use ckr4's deposit limit tool to enforce your budget automatically so you never exceed it in the moment.

Track Your Time

It is easy to lose track of time during an exciting BPL match or a live casino session. Set a session time limit on your ckr4 account, use phone alarms, or schedule specific play windows that do not interfere with family responsibilities, work or daily prayers and routines.

Never Chase Losses

Chasing losses is one of the most common signs of problem gambling. If you have reached your loss limit for the day, stop — not tomorrow, right now. Every bet placed to recover a previous loss increases financial risk and emotional stress. Accept the loss and return another day with a fresh perspective.

Talk to Someone You Trust

Gambling problems thrive in secrecy. Sharing your experiences with a trusted friend, family member or counsellor can be the most effective first step towards regaining control. You do not have to manage concerns about your gambling alone — support from loved ones makes a real difference.

Review Your History Regularly

Log in to your ckr4 account regularly to review your transaction history, betting records and session logs. Seeing your activity in clear ৳ amounts over time can provide an objective picture of your gambling habits and help you spot patterns before they become serious problems.

Balance with Other Activities

Healthy gambling is one leisure activity among many. Keep balance in your life by investing time in other hobbies, physical activity, social events, and family. If ckr4 is becoming your primary source of entertainment or emotional relief, consider activating a time-out and reconnecting with other aspects of your life.

External Help

Getting Additional Support

If you feel that our on-platform tools are not enough, or if you need to speak to an independent professional, the following types of resources are available to players in Bangladesh.

ckr4 Responsible Gaming Support

Our dedicated responsible gaming support team is available 24 hours a day, seven days a week. Contact us at [email protected] with the subject line "Responsible Gaming Help". We can activate limits, time-outs and self-exclusions immediately and can refer you to appropriate external resources in Bangladesh.

Mental Health and Addiction Services

Bangladesh has a growing network of mental health professionals and addiction counsellors who are qualified to help with gambling-related problems. National Institute of Mental Health (NIMH) in Dhaka and Bangabandhu Sheikh Mujib Medical University (BSMMU) both offer relevant services. Contact a registered healthcare provider for guidance.

Community and Family Support

Local community centres, religious leaders, and family counselling services across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna and other major cities in Bangladesh can provide informal but effective support networks for individuals and families affected by problem gambling.

Self-Help Resources

Gamblers Anonymous and similar peer-support organisations provide free self-help materials and structured programmes based on shared experience. These resources are widely available online in English and can be an important complement to professional counselling for players at any stage of recovery.

Need Immediate Assistance?

If you are experiencing a gambling-related crisis or are concerned about your mental health, please contact a qualified healthcare professional or reach out to your nearest hospital. For platform-specific help, email our responsible gaming team at [email protected] at any time — day or night. We take every message seriously and will respond as quickly as possible.

Play Safely with ckr4

Stay in Control and Enjoy the Game

Responsible gaming is at the heart of everything ckr4 does. Log in to your account to review your limits, explore our FAQ for answers to common questions, or browse our cricket and slots sections for safe, enjoyable entertainment. 21+ only — please gamble responsibly.

21+ Only — Gambling involves financial risk. Play responsibly.